Sidewalk Portal Help All help pages

Following the work

What this page is for: seeing how many hazards are fixed (like 153 of 248), and where.

Progress page showing 153 of 248 fixed, a green bar, the green buttons and Recently fixed
Demo project, work in progress.
  1. On your project card, click See progress.
  2. The big number shows how many hazards are fixed. For example, 153 of 248 fixed.
  3. The green bar shows how far along the job is. Under it you see the dates, like November 6, 2026.
  4. The map under Where we have worked shows where our crews have been.
  5. Click See all … repairs under Recently fixed to see every repair.
  6. Open All the details: every hazard, inch-feet and dates to see the full list.

Your data and reports are here too. See Reports and downloads.

When the job is done, it says Work complete with the date, and the bar is full.

Progress showing 248 of 248 fixed, Work complete, and the green buttons
Demo project, finished.

Map pins on this page

Outside your order means our crew repaired a hazard that was not in your order. It is counted in the inch-feet repaired.

Before work is scheduled, the page says Work on this project hasn’t started yet. Some projects say Progress isn’t tracked online for this project. You can still get your download there.

Click See the hazards on the map to go back to the survey map.

Stuck?

The numbers look wrong? Call your representative. They can check the job with the crew.

Call or email your representative. Their name, phone and email are at the top of every portal page. No name there? Call the number at the bottom of every portal page.

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