Sidewalk portal help

What this page is for: finding the help page you need. Start at the top if you are new.

1. Signing inHow to get into your sidewalk portal, and what to do if you forget your password.
2. Your projectsFinding your projects. Each card has one green button for the next thing to do.
3. The survey mapSeeing every trip hazard we found, as a numbered pin on a map.
4. Choosing your repairsPicking one option card, seeing the price, saving your choice and saying you are ready.
5. More ways to chooseThe detailed page: your own height, by size, one by one, or an area you draw on the map.
6. I’m ready, and signingPressing the green I’m ready button, and signing so the work can be scheduled.
7. Following the workSeeing how many hazards are fixed (like 153 of 248), and where.
8. Reports and downloadsThe Download the data button, your photos, and the two report buttons.
9. Your team loginsLetting other people at your organization sign in, and choosing what they can do.
10. Who to callFinding your representative (or your local franchise) to help you.