Your projects

What this page is for: finding your projects. Each card has one green button for the next thing to do.

After you sign in, you see Your projects. Each project has its own card. Each card has one green button. It is always the next thing to do.

Find the project you want.
Read the small label next to its name. It tells you where the project is.
Click the green button on that card.
Want to come back to this list later? Click Your projects at the top of any page.

Your projects page with three demo project cards, each with one green button, and the Your representative box — Demo projects. Not real places.

The green button

The button says	When you see it
Choose your repairs	Your options are ready. Go and pick one.
See progress	The work is signed or our crews are working.
See the finished work	The work is finished.

What the label means

The card says	What it means
Being prepared	Your representative is getting your options ready. Nothing to do yet.
Proposal ready	Click Choose your repairs. If your representative changed the bid for you, the button says Review your revised bid.
Choice saved	You saved a choice. Click Change your choice to look again. When you are sure, press I’m ready — send me the authorization.
Authorization requested	You asked for the authorization. Your representative sends it within one business day. Click Review your selection to look at it.
Waiting for your signature	Look in your email for the authorization to sign.
Signed	The work is signed. Click See progress to follow it.
In progress	Our crews are working. Click See progress.
Completed	The work is finished. Click See the finished work.

Some cards show a different button. For example, if your proposal is a PDF, the button says Read your proposal (PDF). A survey you can only look at has a View the survey button.

Dates on the cards look like this: November 8, 2026.

The boxes on the side

On a computer they are on the right. On a phone they are under your projects.

Your representative: the person to call, with their phone and email.
How it works: the four steps. 1. Choose your repairs. 2. Sign the authorization. 3. We fix them. 4. Get your reports.

Click See your survey on the map on a card to open that project’s map.

The Your representative box with a name, phone and email, and the How it works box with four steps — Demo representative.

Stuck?

You cannot see a project you expected? Ask your representative. It may not be ready yet.

Call or email your representative. Their name, phone and email are at the top of every portal page. No name there? Call the number at the bottom of every portal page.