Invite someone
- Click Your team at the top of the page.
- Go to Invite someone.
- Type their Email.
- Type their Name (you can skip this).
- Pick a Role.
- Click Invite.
- They get an email to set a password.
Your team logins
What this page is for: letting other people at your organization sign in, and choosing what they can do.
Only an Admin can change logins. If you are not an Admin, ask the Admin on your team.
The three roles
| Role | Can do |
|---|---|
| Admin | Everything an Editor can do, and manages your team’s logins. |
| Editor | Chooses repairs and asks for the authorization. Sees maps, progress and downloads. |
| Viewer | Sees maps, progress, the options and their prices, and downloads the data. Can’t choose repairs. |
Change someone’s role
- Find the person in the list.
- Pick a new role from the box next to their name.
- It changes the next time they open a page.
Help with a password
- Find the person. Click Reset password.
- They get an email to choose a new one.
Stop someone signing in
- Find the person. Click Turn off.
- They can’t sign in now.
- Changed your mind? Click Turn on.
You can’t change or turn off your own login. And the last Admin can’t be turned off. Ask your representative if you need help.
Stuck?
No Your team button? Your login is not an Admin. Ask your Admin, or your representative.
Call or email your representative. Their name, phone and email are at the top of every portal page. No name there? Call the number at the bottom of every portal page.