Sidewalk Portal Help All help pages

Sidewalk portal help

What this page is for: finding the help page you need. Start at the top if you are new.

  1. Signing inHow to get into your sidewalk portal, and what to do if you forget your password.
  2. Your projectsFinding your projects, and knowing what to do next on each one.
  3. The survey mapSeeing every trip hazard we found, as a numbered pin on a map.
  4. Choosing your repairsPicking which trip hazards you want us to fix, and seeing the price.
  5. More ways to chooseChoosing hazards by height, by size, one by one, or by drawing an area on the map.
  6. I’m ready, and signingTelling us you are ready, and signing so the work can be scheduled.
  7. Following the workSeeing how much is repaired, and where.
  8. Reports and downloadsGetting your data, your photos and two reports you can share.
  9. Your team loginsLetting other people at your organization sign in, and choosing what they can do.
  10. Who to callFinding the right person to help you.

Stuck?

Call or email your PCC representative. Their name, phone and email are at the top of every portal page. No name there? Use the contact shown at the bottom of every portal page.